Refunds, Shipping, and Downloads

Refund policy

Digital downloads are not eligible for returns or exchanges. If you notice an error in the pattern, please contact me at rebaleighhandmade@gmail.com and I will address the error and send you an updated pattern at no charge if a change is made.

Handmade items are eligible for refund within 14 days of delivery. Items must be returned in the original, unused condition and subject to an inspection and approval of the return. Buyers are responsible for return shipping costs. To initiate a return, please contact me at rebaleighhandmade@gmail.com for further instruction. A follow-up email will be sent to you when I receive the item and complete an inspection of condition. Approved refunds will be issued within 3 business days of receiving the product. 

 

Shipping and downloads policy

Digital downloads are available via the "Download Now" button after checkout as well as emailed directly to the buyer.

Products requiring shipping will be mailed within 1-3 business days at current USPS rates.

 

If you have further questions regarding returns, shipping, or finding your digital download contact me at rebaleighhandmade@gmail.com.