Digital downloads are not eligible for returns or exchanges. If you notice an error in the pattern, please contact me at email@example.com and I will address the error and send you an updated pattern at no charge if a change is made.
Handmade quilts are eligible for refund within 14 days of delivery. Items must be returned in the original, unused condition and subject to an inspection and approval of the return. Buyers are responsible for return shipping costs. To initiate a return, please contact me at firstname.lastname@example.org for further instruction. A follow-up email will be sent to you when I receive the item and complete an inspection of condition. Approved refunds will be issued within 3 business days of receiving the product.
If you have further questions regarding returns, contact me at email@example.com.